Accessibility

Castle House Museum welcomes you!

We want to make sure that everyone that visits Castle House Museum has an engaging, welcoming, and accessible experience. On this page you will find information on accessibility and facilities at the museum. If you require any further accessibility information, please contact us at info@castlehousemuseum.org.uk or 01369 701422. Museum staff and volunteers are happy to assist you during your visit.

What To Expect:

Our 'What to Expect' guide is there for anyone who might benefit from understanding the Museum environment in advance of their visit.

It can be accessed at the PDF below.

Travelling Here:

View our guidance on how to travel to the Museum here.

Accessible Parking:

There is a small car park outside the Museum which can accommodate five cars. There are also two accessible spaces near the entrance of the Museum. Information on other car parks in the area can be found here: https://www.argyll-bute.gov.uk/roads-and-travel/car-parks-and-parking/car-parks-bute-and-cowal.

Wheelchair Access and Lift:

There is a ramp leading from the car park outside the Museum into the foyer of the building. From the downstairs foyer, there is a lift up to the main entrance of the Museum. This measures 29 inches across. We have a manual wheelchair available to borrow. From there, there is step free access to the Museum reception. Once there, we have a stairlift which travels up and down the six steps to the main exhibition area. Coming back down, you go back to the Museum reception and then through to our Victorian corridor. Please note that there are five unavoidable steps down to the last two of our four Victorian Rooms.

Accessible Toilet:

An accessible toilet is available on the ground floor of the Museum.

Assistance Dogs:

All assistance dogs are welcome at the Museum. Water bowls are available on request.

Seating:

A variety of seating is available at the Museum, all with backs and most with arms.

What to expect at Castle House Museum.pdf